User Conditions

What you get

Thank you for choosing to become a Supporter of QuiltInk! We are excited to have you on board and look forward to providing you with even more features and benefits. As a supporter, you will have access to exclusive features and services that are not available to free users. Please read through the following terms and conditions carefully to understand the benefits and limitations of your supporter account. Here are some of the key features you can expect:

 

  1. Upload unlimited fabrics to QuiltInk. 
  2. Create unlimited custom palettes.
  3. Upload patterns you would like to color and they are not in QuiltInk, Private Patterns. The number of patterns you can upload depends on the Supporter Plan you subscribe to. See terms and conditions about these patterns below.
  4.  The patterns you upload can be with any quilting technique: traditional piecing, curve piecing, with templates, foundation paper piecing, English paper piecing, appliqué and improv patterns.
  5. No limit of diagrams for each pattern. Upload all the pattern sizes and/or layouts.
  6. High quality downloading modes. Download any QuiltInk mock-up in various quality levels tailored to your needs. This feature ensures you can enjoy an exported mock-up with high-detail printed fabrics, perfect for any project.
  7. Fabric Requirements option. Add fabric requirements to any QuiltInk mock-up, whether using public or private patterns. This customization helps you plan your fabric needs more accurately and efficiently.
  8. Experience a 5-day free trial period when you first subscribe to one of our profiles with QuiltInk. Please note that the trial is exclusive to your initial subscription and subsequent renewals will not include a trial period..
  9. Be part of periodic live meetings with QuiltInk crew and other Supporters, to teach you the best QuiltInk tips, solve your questions, suggest your ideas, and meet people from all over the world!
  10. Receive special gifts and participate in special giveaways, just exclusive for you.
  11. Get a public profile page with a badge indicating you are one of our Supporters.
  12. Get a private profile page, where to manage your custom palettes, your private patterns, your subscription relinking to a Stripe page, and your info as Supporter (pretty name, photo, description, contact information, …)
  13. Be able to post about your coloring process, your mockups, or a video/image composition in the Instagram QuiltInk account to help you expose your quilting project.
  14. Access to a selection of tutorials exclusively for Supporters to help you with all the features active in the platform.
  15. Live-time support for any question or assistance you may need.
  16. Suggest new options to be added to QuiltInk which you consider can improve the app to help your business. We are always happy to hear from you!
 
The subscription fee for our service is based on the number of private patterns you want to upload to QuiltInk. Choose to pay on a monthly or yearly basis through Stripe. Check next step of the subscription process to know more about the current plans and prices.
 
We hope our service can help you experience a unique and modern coloring experience. If you have any questions or concerns, please don’t hesitate to contact us at info@quiltink.com

Terms and Conditions

  1. Patterns uploaded by Supporters must be purchased directly from a designer or a website where the designer is selling their patterns. Proof of purchase may be required before QuiltInk can work on the patterns and place them in the supporter’s account.
  2. Supporters can also upload their own patterns, which must be their own original work, and not a copy from an already existing pattern.
  3. QuiltInk reserves the right to remove any pattern that violates copyright or other intellectual property laws.
  4. Patterns uploaded by Supporters are private and exclusive for the Supporter’s use. There is not the possibility to make them public in QuiltInk or share them with other users.
  5. The patterns uploaded can be with any quilting technique: traditional piecing, curve piecing, with templates, foundation paper piecing, english paper piecing, appliqué and improv patterns.
  6. No limit of diagrams for each pattern. Upload all the pattern sizes and/or layouts.
  7. The patterns need to be in PDF or vectorial format. QuiltInk only needs the coloring sheet to create the diagram for your pattern.
  8. Patterns submitted to QuiltInk are not immediately available for coloring in the app. After receiving the files from the Supporter, the QuiltInk team will work on them to create the necessary files with features that are compatible with the app. The processing time may vary from a few hours to 1-2 days depending on the complexity of the pattern, as well as the number of sizes and layouts uploaded. The QuiltInk team will be in contact with the Supporter to provide updates.
  9. When one pattern has been on QuitlInk for more than one year, it can be disabled and replaced for a new pattern. The Supporter can have enabled in QuiltInk the number of patterns established by the plan subscribed.
  10. During 5-day free trial period, all subscription features are available except for public announcements of uploaded fabrics. When the trial period reaches the end, the paid period chosen will start. During the Trial period, the Supporter will be able to upload the number of patterns established in the Plan chosen, but only one pattern and one size will be prepared by QuiltInk so the Supporter can test the QuiltInk features and see if it suits their expectations. When the trial plan finishes and the subscription is not cancelled, the other patterns will be worked on by the QuiltInk team.
  11. To complete the subscription process, Supporters are required to provide necessary data and payment information. This data will be kept secure and will not be shared with any third parties except Stripe, which manages subscriptions and payments. Email addresses may be used by QuiltInk to send informational emails and to communicate about service-related matters.
  12. If you are from the European Union, and have an European VAT number you won’t pay the VAT (IVA). Customers from out EU don’t pay any VAT.
  13. The Supporter can upgrade/downgrade or cancel the subscription at any moment at the «My Plan» section in “person” icon at the top bar of the profile page. The upgrade/downgrade will be automatically applied. Early cancellation does not result in a refund of fees paid. A subscription cancellation will be effective at the end of the period already paid.
  14. If a subscription is wanted to be downgraded, and your number of private patterns exceeds the number of patterns the new plan allows you, you will need to disable some of your patterns.
  15. The disabletation of private patterns from a downgrade or cancellation of a subscription means that the Suporter can’t color the patterns anymore, but the skeletons and all your color layouts will be saved in QuiltInk, so in the future they can be accessed again by subscribing to a new plan or upgrading the current plan active.
  16. If a subscription is cancelled, the Supporter account won’t be reverted to a basic user account automatically, they will keep the Supporter status, but with any of the subscription features active. They will keep receiving the emails with information for all the Supporters about any news.The “My Plans” section will remain visible to access their billing history. If any Supporter wants its account to be reverted to a basic User account, they need to make the petition sending an email to info@quiltink.com
  17. If Stripe is unable to process a payment, QuiltInk will contact the Supporter to resolve the issue. Failure to respond or resolve the issue may result in manual cancellation of the subscription.
  18. If a Supporter violates QuiltInk’s policies (e.g. uploading fabrics with offensive messages, spreading negative messages about QuiltInk, taking actions against QuiltInk, or engaging in any other inappropriate behavior), QuiltInk reserves the right to cancel their subscription and remove their Supporter status and user account.
  19. QuiltInk may adjust subscription fees over time in accordance with the IMF’s yearly world average price increases. Supporters will be notified of any fee changes by email and any changes will not affect ongoing subscription periods.
  20. QuiltInk may change these terms and conditions at any time and will notify Supporters via email of any changes.